Quality Complaint Contractor
Job Description
R&D Partners is seeking to hire a Quality Complaint Contractor in San Diego, CA.
Your main responsibilities as a Quality Complaint Contractor:
Regularly monitors Complaint Handling inbox for new complaints and adverse event reports
Generates complaints in the eQMS and adds data inputs to Master Complaint Tracker
Attaches all relevant files and reports for the complaint to the eQMS e.g. PC/AE reports, Follow-Up communications, Reportability Assessments, log files etc.
Organizes and generate Complaint folders in SharePoint to help with investigations and collaboration activities
Performs DHR review for Complaint investigations
What we are looking for in a Quality Complaint Contractor:
Minimum 1-3 years of relevant Pharmaceutical/Medical Device Industry Quality Assurance experience
Knowledge of QSR s and their application
Complaint handling experience
Ability to work proactively and cooperatively with managers and operational staff to solve quality problems
Ability to manage multiple responsibilities with a high degree of self motivation
Why Choose R&D Partners?
As an employee, you have access to a comprehensive benefits package including:
- Medical insurance PPO, HMO & HSA
- Dental & Vision insurance
- 401k plan
- Employee Assistance Program
- Long-term disability
- Weekly payroll
- Expense reimbursement
- Online timecard approval
Pay Scale:
$55,461 $69,333 (Dependent on Experience)
R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.
R&D Partners is an equal-opportunity employer.
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