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UX Writer

San Jose Metro Area, CA

Posted: 12/03/2018 Job Type: Engineering Job Number: JN -122018-23174
Responsibilities:
  • Collaborate closely with research, compliance, engineering, product managers, legal and marketing to define requirements, create content, and review deliverables Create and edit content that support the company brand and business objectives, including emails, websites, and app flows, among others
  • Work with packaging and product teams to develop in box and out of box materials, including quick start guides, safety, regulatory, and warranty
  • Focus on content strategies that increase usability through navigation, labels, informational writing, error messaging, and other elements of the end to end customer experience
  • Work proactively to encourage designers and other team members on content strategy advise teams on when and where to message, in addition to how to message

Skill/Experience/Education

Mandatory:
PLEASE SUBMIT JOB RELEVANT WRITING SAMPLES (applications without samples will NOT be considered)

Minimum Qualifications:
  • BA/BS degree in English, Journalism, Technical Writing, UX, HCI or a related field (In lieu of degree, 5 years relevant work experience)
  • Experience as part of a team developing hardware, software and/or at a digital agency
  • Superb writing and editing skills for UX and longer-form technical or design documentation
  • Proven project and stakeholder management experience
  • Familiarity with web and mobile UI design principles and practices
  • Thrive in a fast-paced environment and cope well with frequently changing requirements
Desired/Preferred Qualifications:
  • Experience developing information architecture for complex documentation sets
  • Familiarity with user experience research principles and practices
  • Basic knowledge of a design tool like InDesign, Photoshop, Illustrator, or Sketch
  • Experience working closely with engineering, design, and product management teams - comfortable discussing technical issues, from engineering details to design minutiae
  • Experience with localization practices and accessibility
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