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UX Research Associate

San Jose Metro Area, CA

Posted: 01/16/2019 Job Type: Engineering Job Number: JN -012019-23413
As a UX Research Associate, you'll have the opportunity to support our research activities in developing innovative, user-friendly, best-of-breed products. We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work independently.

Overall Responsibilities:
  • Conduct research on multiple aspects of products and experiences.
  • Collect and analyze user behavior through lab studies, field visits, surveys, benchmark studies, etc.;
  • Conduct desk research including, literature reviews, competitive reviews, and some general market research.

Preferred Skills:
  • M.A./M.S./PhD. (completed or in progress) in Human Factors, Technical Communication, Cognitive Psychology, HCI/Computer Science, or other field emphasizing human behavior.

Required Skills:
  • Detail oriented and ability to work independently on a variety of tasks.
  • Excellent interpersonal, communication and collaboration skills.
  • Can work independently and prioritize time between multiple projects, and adapt to changing schedules and priorities.
  • Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
  • Technical aptitude, familiarity with basic data tools (spss, excel, etc.)
  • Can analyze and interpret qualitative and basic quantitative data.
  • Create findings and recommendation reports from research for stakeholders.
  • Work with Designers, Product Managers, Engineers, and other UX researchers to prioritize research opportunities in a fast-paced, rapidly changing environment.
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