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UX Research Assistant

San Jose Metro Area, CA

Posted: 04/23/2019 Job Type: Engineering Job Number: JN -042019-24743
UX Research Assistant
Mountain View, CA

We are looking for a UX Research Assistant (UXRA) to support UX Research work on our player-facing experiences. We have an upcoming game streaming technology designed to bring high-quality gaming to everybody, while maintaining a low cost of entry.

The UXRA will work closely with other researchers, designers, product managers and engineers, evaluating key aspects of player s experiences with this platform.

Overall Responsibilities:
  • Support ongoing UX research work by moderating qualitative design evaluation studies, analyzing data, organizing research session logistics, writing detailed reports
  • Collect and analyze user behavior through benchmark studies, lab studies, interviews, home visits and/or surveys
  • Work with other researchers, designers, product managers, and engineers in a fast-paced, rapidly changing environment
  • Understand and incorporate complex technical and business requirements into research
  • Advocate research findings to diverse audiences through written reports and oral presentations
Top 3 Daily Responsibilities:
  • Working with other researchers to create study plans, organize study materials, define participant / respondent criteria, and arrange research sessions
  • Collect and organize materials needed for research activities; gather data for these activities (e.g. taking session notes, fielding surveys)
  • Analyze and report on data from research activities
  • Master s degree in Background in Human Factors, Human-Computer Interactions, Cognitive Science, Experimental Psychology, Anthropology, Information Science, or a related field, or Bachelor s Degree with 1+ years of experience
  • Must have experience working on PC or console video game experiences, or a strong intrinsic interest in video games
  • At least one year experience conducting qualitative research, design evaluations, and/or usability studies, and/or designing and analyzing behavioral and attitudinal surveys in an industry or academic environment
  • Excellent interpersonal, communication, negotiation and collaboration skills
  • Experience working with other researchers on qualitative data collection, analysis, and reporting
  • Organized and detail-oriented
  • At least one year experience conducting research on consumer-facing experiences
  • Experience mixing qualitative and quantitative methods, data, and analyses to provide a thorough understanding of user behaviors and preferences
  • Working knowledge of both descriptive and inferential statistics, as well as the principles of experiment design
  • Strong survey design and analysis skills (both quantitative and qualitative survey approaches)
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