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UX Research Assistant

San Jose Metro Area, CA

Posted: 02/01/2019 Job Type: Engineering Job Number: JN -022019-23570
UX Research Assistant
Mountain View, CA

Project Overview:
Want to join a dynamic team of seasoned UX professionals working on an exciting and emerging product area? Our product is a conversation between users and our platform.
  • Users can ask questions and get things done by using their voice across multiple devices, such as their phones and the Home speaker
  • Our team works closely with product, design, marketing and engineering teams to envision and create new capabilities for this product
  • It's a chance to work right in the heart of AI and conversational UX
  • Come help invent the future!
Position Overview:
  • The Research Assistant will work closely with research, design and product management to plan and execute both quantitative and qualitative studies, and ensure UX insights are incorporated into product design
  • You will be part of a close-knit and dedicated cross-functional team
  • In addition to conducting research, you will participate in brainstorming, design reviews, and other collaborative sessions for product feature planning or prioritization
Top Responsibilities:
  • Work closely with research, design and product management to understand needs for research and develop detailed research plans
  • Independently plan and conduct usability studies
  • Analyze findings, create reports and present to stakeholders
  • Conduct survey research, e.g., to measure user satisfaction
  • Conduct literature reviews and synthesize research findings from different sources to influence stakeholders and product decisions
Qualifications:
  • BA/BS, Master s (preferred) in Human Computer Interaction (HCI), cognitive/experimental psychology, information science, anthropology or other fields emphasizing human behavior
  • Proven background in research methodology and analytical skills
Nice to have
  • 3-5 years of experience as a researcher in applied industry
  • Skills Proficiency with several user research methodologies (quantitative and qualitative)
  • Strong ability to draw recommendations from research insights
  • Able to conduct heuristic evaluations and plan, conduct, and analyze results from usability tests
  • Able to manage multiple projects concurrently
  • Able to communicate effectively with a wide range of stakeholders
  • Able to create and analyze data from surveys
  • Able to tactfully gather and prioritize requests from multiple teams
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