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Technical Writer

San Jose Metro Area, CA

Posted: 02/25/2019 Job Type: Engineering Job Number: JN -022019-23767
As the Mapping Operations team scales, we rely on clearly documented mapping policies and workflows to build and maintain these high-definition maps. In this role, you ll:
a. Support the creation of a new global documentation hub for Mapping Operations
b. Define and analyze metrics to influence design decisions, including content layout, discoverability, and effectiveness
c. Design workflows to support systematic documentation maintenance
d. Be highly collaborative and work closely with Mapping Operations, software developers, and other Operations teams to see your proposals through to creation

Skill/Experience/Education

Mandatory:
a. Experience as a technical writer for technologies and services; in particular, experience creating content for English-language, user manuals
b. A BA/BS or MS degree in English
c. 5+ years of professional writing experience

Desired
a. Experience creating content for operations teams or experience working as a writer in the video gaming industry
b. Website design experience including wireframing, design, and publication
c. Visual or graphic design experience
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