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Technical Writer

San Jose Metro Area, CA

Posted: 01/21/2019 Job Type: Engineering Job Number: JN -012019-23446
Technical Writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a Technical Writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical Writers play a big part. They are a key link between Engineers, Product Managers, Marketing Associates, Developer Advocates, as well as Client Developers and users, tying together many vital but disparate parts of the ecosystem. As a Technical Writer working on the project, you'll write, review, and publish information for a technical audience about the technology that's pushing the limits of streaming. The content you publish might include conceptual documentation, detailed developer guides, code samples, API references, and other online materials. You might have a background as a developer, and write as a hobby; or perhaps you're an experienced communicator who loves digging deep into code. One thing is for certain - you are passionate about helping developers do amazing things.

Responsibilities:
> Write technical documentation for internal or external developer audiences, such as API reference docs and developer guides.
> Design and organize documentation sets for new APIs and developer products.
> Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
> Supplement developer documentation with relevant sample code.
> Release documentation as a product alongside features, on a fast schedule.
> Produce product release notes and announcements.

Skill/Experience/Education

Mandatory:
BA/BS degree or equivalent practical experience.
2 years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
Experience reading source code - preferred languages include C, C++, and Go.

Desired:
Experience writing for a software developer or engineering audience, including writing about APIs, SDKs, or web technologies.
Experience managing relationships with and editing content from technical experts and product managers with varying levels of writing experience.
Experience with the video game industry.
Proficiency with source control tools such as Git or Perforce.
Proficiency with Markdown.
Experience with Windows and UNIX environments.
Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
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