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Technical Writer

San Jose Metro Area, CA

Posted: 11/27/2018 Job Type: Engineering Job Number: JN -112018-23126
  • Write technical documentation, including concept docs, how-to guides, and API reference docs and sample code
  • Design and organize documentation sets for new features.
  • Rewrite and reorganize existing docs to improve developer productivity.
  • Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
  • Manage complex documentation projects, and take responsibility for the quality of your documentation.


  • BA/BS degree or equivalent practical experience.
  • 5 years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
  • Experience with source code written in JavaScript, C++, and/or Java.
  • Experience in the online payments industry
  • Outstanding communication and interpersonal skills; ability to build strong relationships with cross functional partners and stakeholders.
  • Excellent problem-solving skills, impeccable business judgment and solid understanding of user-experience principles.
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