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Sr. Program Manager

San Jose Metro Area, CA

Posted: 09/03/2019 Job Type: Engineering Job Number: JN -092019-25544

Job Description

Sr. Program Manager

Mountain View, CA

Overall Responsibilities:


Create, develop, manage project/program scope and schedules to ensure milestones are met for the program.

Apply process and technical enablement knowledge to analyse and solve problems including design of technology solutions and integration of new technology and/or process

Understand the internal ecosystem and identify opportunities for improvement

Consult on/presents recommendations to senior managers on solutions and influences final decisions (providing updates on the "pulse" of key projects/programs)

Develop and maintain relationships with key stakeholders & leaders.

Change management

Apply analytical skills, suggest solutions and rationalize change.

Lead brainstorming sessions to gather requirements.

Conduct weekly project meetings.

Communicate project status.

Create and redesign processes.

Work with a Global, distributed team to deliver operational excellence.


Skill/Experience/Education

Mandatory

Bachelor's degree in any field, 5-8 years of professional experience focusing on project management/ operations experience, vendor management

3-4 years experience focused on data driven process improvement

Experience using workflow process technology (Visio, Google Sheets, Docs, etc)

Extremely strong customer centric mindset

Solutions and client service-oriented, with an emphasis on creativity and relationships

Strong process orientation, capable of creating new processes, or significantly redesigning existing processes to align with changing business requirements

Very strong data analytics/ insights

Ability to draw inferences and insights, highlight trends, and correlate causal factors with end outcomes

Stakeholder management and ability to influence key stakeholders

Comfortable with a high degree of ambiguity

Proven change management skills with attention to detail and the ability to prioritize and work well in an environment with competing demands

Ability to work in a team environment with a high sense of urgency

Exceptional written and verbal communication skills as well as strong interpersonal skills


Desired

PMP Certification

Six Sigma (Black Belt), Experience with Agile methodology

Experience of dealing with a global team/ Contingent workforce, Knowledge of MSP and IT staffing industry

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