Massachusetts All, MA
Provide technical support for CAPA investigations for customer complaints, recurring NCR s, audit non-conformances, and other investigations using problem solving methodology to identify root cause and implement effective corrective action.
Conduct CAPA effectiveness verification using risk management tools to evaluate impact of changes.
Recommend and implement enhancement to the quality system that result in improved corporate quality performance, increased customer satisfaction, and/or simplification of processes to reduce costs.
How will you get there?
Position requires a Bachelor s of Science Degree in Engineering or equivalent experience.
A minimum of 5 years of experience working with CAPA, complaints, and nonconformance s in an ISO or cGMP environment.
A minimum of 2 years of experience working in a chemical industry.
Proven track record of hands-on problem solving expertise and driving continual improvement in a manufacturing environment.
Experience reviewing CAPA, complaint, nonconformance documentation
Knowledge, Skills, Abilities
Results oriented work attitude that exhibits initiative, energy and ability to drive change.
Excellent interpersonal skills with ability to be a team player and communicate, build and maintain relationships with internal and external customers.
Advanced proficiency of Excel, Word, PowerPoint, including data analysis and statistical methods.