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Program Manager

San Jose Metro Area, CA

Posted: 08/27/2018 Job Type: Engineering Job Number: JN -082018-22416
Assistant Quality program manager to support coordination and execution of centralized quality processes. Primary focus will be to coordinate across multiple product teams and support them on-boarding onto quality processes , track progress, communicate status and document the process flow for reference.

Responsibilities:
  • Assist the Quality Program Management team to:
  • Document centralized quality process and requirements
  • Share requirements across multiple product teams and guide them through on-boarding onto these processes
  • Communicate status of on-boarding and any blockers
  • Streamline process bottlenecks and update documentation based on experience
  • Support creating better documentation around our processes & resources

Required Qualifications:
  • 5+ Years of program management experience preferably working on software consumer products
  • Degree in Computer Science or Information Technology
  • Background in Program Management and Process Coordination with proven track record
  • Must have and display strong written & verbal communication skills
  • Experience working and comfortable/thrives with a certain amount of chaos / ambiguity and across time zones
  • Extremely proactive and willing to get their hands dirty
  • Problem solver, comfortable with making educated guesses and working with ambiguity
  • Effective troubleshooter; has curiosity and likes to dive deep to explore troubleshooting
  • Tech savvy, understands/uses technology and is a fast typer; experienced using smartphones and apps, Google search, and other Google products
  • Detail oriented and able to follow complicated instructions
  • Able to analyze and make clear recommendations to scale/improve process
  • Familiar with project management presentation and documentation artifacts and skills eg google spreadsheets
Nice to have Qualifications:
  • Comfortable working with other languages, ability to distinguish or recognize foreign languages
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