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Program Manager II

San Mateo Metro Area, CA

Posted: 01/07/2019 Job Type: Engineering Job Number: JN -012019-23339
Program Manager II
San Bruno, CA

Responsibilities:
  • Follow compliance guidelines and conduct comprehensive audits of software applications, provide support and training on compliance related topics, policies, or procedures
  • Lead a site of abuse analysts, plan/delegate work and make sure we hit operational KPIs
  • Be an SME on compliance/abuse issues in the API ecosystem and follow-up and/or investigate on possible violations and escalations
  • Have sound technical background to resolve technical issues and have a mindset to move the team towards automation
  • Create dashboards to track KPIs and create decks to report them to a larger audience
Skill/Experience/Education

Mandatory
  • Bachelor's degree in Mathematics, Statistics, Computer Science, Operations Research, Economics or equivalent practical experience
  • Experience working with SQL, Dremel, Python, Java, R or SAS
  • MBA Degree with prior experience of leading a team is a plus
  • Minimum 2 yrs experience in an compliance/abuse team or in a program management role
  • Ability to write SQL scripts to query large databases and create dashboards to track KPIs
  • Should be proficient with data handling and representation
Desired
  • Familiarity with APIs and how they can be used
  • Knowledge of a JAVA, Python and C++
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