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Program Lead/Project Manager

San Jose Metro Area, CA

Posted: 11/05/2018 Job Type: Engineering Job Number: JN -112018-22978
Manage a number of programs and projects planned or already in process including:
  1. Acceleration budget for MSPs with over 12 different initiatives for over a dozen partners
  2. Develop and manage process for cross-functional initiatives between MSPs and internal teams including ProServ, CRE, and Support
  3. Develop and maintain metrics and dashboards for our MSP partners in Salesforce.com
  4. Internal communication process to efficiently and programmatically share MSP progress with our direct sales teams.

Top 3 Daily Responsibilities:
  • Manage all projects and programs related to MSPs ensuring deadlines are met, payments are made, MSPs are compliant and we are accurately tracking all targets and goals.
  • Develop, maintain and create new MSP tracking methods in Salesforce.com and other tools.
  • Coordinate and manage all efforts related to the launch and management of the MSP program such as tracking on-boarding progress, agreement status, compliance and metrics post launch for the program as a whole and individual partners.

Skill/Experience/Education

Mandatory
  • Bachelor's Degree in any field with 5+ years of experience working with Partner Programs such as MSP
  • Strong project management skills
  • Experience maintaining metrics and dashboards preferably in Salesforce.com

Desired
  • Track all cross functional teams, both their progress and deliverables for the overall MSP efforts.
  • An understanding of managed services for Cloud
  • General knowledge of major Cloud platforms including GCP, AWS and/or Azure.
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