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Product Support Engineer

Orange County Metro Area, CA

Posted: 09/13/2019 Job Type: Engineering Job Number: JN -092019-25617

Job Description

Product Support Engineer Mechanical/Electrical

Biotech Industry

Lake Forest, CA


Alcon Research, Medical Device Company in Lake Forest, CA (Orange County) is currently seeking engineering candidates with electromechanical/mechanical experience for a long term contract assignment.

This positon will provide needed technical support to Manufacturing project requests (cost improvements, obsolescence, corrective actions) for electromechanical/mechanical post market products: Analyze and trouble shoot design and process changes, document impact on product design to support electrical/electromechanical design and process changes, complaint and risk analysis (in compliance to EN ISO 14971), technical file and product compliance documentation for ophthalmic Surgical Instrumentation products.

This position will also support R&D project activities required for compliance to new European Medical Device Regulation (MDR), including managing and reporting technical product data, materials remediation (for RoHS, REACH,SVHC compliance) labeling updates and technical file updates (required to maintain European registration (CE mark) and will work to assess and maintain product compliance to existing and future regulations and product performance and safety standards and reporting (IEC, EN, ISO, etc.)

Overall Summary:

The successful candidate will be responsible for completing work requests as assigned by engineering teams and management.


5+years of experience ideally in the medical device industry

Experience with product Verification & Validation

Medical Device Design Control including risk assessment, management and reporting

Experience with Corrective and Preventative Action (CAPA) including root cause analysis, problem solving and redesign of devices to meet requirement

Familiar with PRO-E and other Windchill product data management applications is preferred

Excellent written and spoken communication skills

Proficient in MS Office applications


Bachelors in Mechanical or Electrical Engineering

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