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IT Systems Engineer

San Jose Metro Area, CA

Posted: 09/05/2018 Job Type: Engineering Job Number: JN -092018-22465
  • Ownership for design, Implementation, administration, monitoring and optimization of Windows/Linux and its variants in GCP/AWS environments
  • Troubleshoot and resolve hardware and application issues, networks, file system access, storage, Backups, AD Logins, NFS shared directories, monitoring metrics, and performance analysis. etc.
  • Configure and integrate software development tool chain to support continuous integration including continuous deployment as required.
  • Diagnose, isolate and resolve customer technical support requests and document actions taken
  • Ensure continuous proactive monitoring of GCP, AWS, other computer systems supporting IT, R&D and Sequencing team
  • Analyze, design, code, and test software to meet business and system requirements
  • Adhere to high quality software development standards
  • Document and communicate effectively procedures, configurations, standards, Log collection, Performance analysis, etc.
  • Experience with any 3-4 out of Windows server/ESX vSphere/Linux/SAN/NAS/Public cloud environment is required.
    • Demonstrable experience automating recurring administrative tasks using any scripting tools
    • Experience in supporting tools used for development such as Jenkins, Artifactory, Crucible is a plus.
  • Familiarity with ONE configuration management tool i.e. Cloudformation, Terraform, Salt, Ansible, Chef would be a big plus.
    • Experience with virtualized environments (vSphere a plus) and/or public cloud (AWS or GCP) is preferred.
    • Excellent technical research, troubleshooting, and analytical skills
    • Solid understanding and practical experience of software development life cycles, with emphasis on release engineering functions is a plus
    • Experienced with infrastructure monitoring, system administration and IT Operations process, especially Release Management

  • B.S. in Computer Science or equivalent education and experience
  • 10+ years of experience supporting an IT infrastructure role supporting OS, storage, virtualization platforms.
  • Ability to learn new technologies quickly.
  • Ability to handle concurrent projects with appropriate priority
  • Ability to work with team members and stakeholders in other geographic locations, across time zones, across cultures
  • Excellent written and verbal communication skills
  • Strong collaboration skills
  • Self-driven and ability to work independently and interact with project teams.
  • Demonstrated success handling initiatives of high complexity and risk
  • Works with little/no supervision and some guidance
  • Customer focused with a passion and drive for customer satisfaction and delivering business value
  • Excellent written and verbal communication skills
  • Work experience in Pharmaceutical/Biotechnology industry (preferred)
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