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Customer Experience Engineer

Orange County Metro Area, CA

Post Date: 03/15/2018 Job ID: JN -032018-21135 Job Type: Scientific
  • Troubleshooting customer returned devices to determine root cause and drive corrective actions
  • Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products
  • Completes robust investigation reports in alignment to company and regulatory standards
  • Ensures that corrective measures meet acceptable standards and that documentation is compliant with requirements
  • Experienced in driving process, product, and/or business improvement initiatives
  • Provides technical expertise within and outside of the department
  • May specialize in the areas of design and product evaluation and reliability as they apply to product or process quality

No prior experience required however prior experience with a manufacturing engineering or quality engineering function with demonstrated hands-on electromechanical testing and continuous improvement preferred
ASQ Certified Quality Engineer preferred
Must be able to work with electromechanical systems, lasers, and intricate circuitry
Must be able to work with standard cleaning agents and solvents required for the cleaning and decontamination of returned samples
Must be able to stand for long periods of time and sit for long periods of time
Bachelor of Science Degree in Engineering (Mechanical, Electrical, Biomedical, or Chemical)

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