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Business Analyst

San Jose Metro Area, CA

Posted: 10/16/2018 Job Type: Engineering Job Number: JN -102018-22829
Top 3 Daily Responsibilities:
  • Responsible for data quality of our CRM Track and manage the screening of new businesses, through daily/weekly operational reports
  • Provide support to businesses and help guide them through screening process
  • Organize large data sets and be able to summarize key findings to manager and team

Overall Responsibilities:
  • Provide analysis support for making sales and on-boarding pipelines more efficient, particularly at scale
  • Perform deep-dives into metrics and determine where to operate to have the most impact
  • Write and run queries to monitor progress of sales and on-boarding operations
  • Manage and update dashboards daily to ensure timely reporting to manager and larger team
  • Communicate and present updates and deep dives during team meetings and with manager
  • Support operations manager and team lead on key projects
  • Work with vendor teams to manage workflow, gather necessary data and streamline operations
  • Share what you've learned in team meetings and through 1:1 syncs with manager
  • Create reports and/or dashboards to communicate key findings Work in a fast-changing, fast-paced workplace
  • Are driven to master the products they're supporting/offering.
  • Ability to work quickly, efficiently, and independently.

Required Skills:
  • BA/BS degree in Business or Business management, or 2+ years equivalent experience
  • Minimum 1 year of experience in an Operations Analyst role
  • Minimum 1 year of experience using SQL in an analytics capacity
  • Analytic skills and experience developing reporting tools with SQL and spreadsheets
  • Experience creating reports to be shared at the team and leadership levels
  • Experience managing large data sets
  • Ability to handle and prioritize multiple tasks
  • Enjoy the challenges of working with a wide variety of people.
  • Experience within a high-tech company
  • Excellent organizational, analytical, and influencing skills
  • Excellent oral/written communication and interpersonal skills
  • Entrepreneurial spirit and comfort navigating changing environments

Nice to Have Skills/Not Required:
  • Experience working with command line tools in a Unix/Linux environment
  • Project management skills
  • Previous work in large tech company
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