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Business Analyst/Data Steward

Orange County Metro Area, CA

Posted: 05/15/2019 Job Type: Scientific Job Number: JN -052019-24896

The Business Analyst/Data Steward is responsible for creation, support and maintenance of customer data in support of the Medical Aesthetics commercial organization. This is the foundational position for ensuring the data is uniform, complete, and accurate.

The Business Analyst/Data Steward will partner with Customer Operations, IT, Finance, Customer Loyalty, Marketing, and Sales teams to ensure account records are input and maintained appropriately to support commercial operations.

Responsibilities to include:
Input and maintain master customer data relationships over life-time history of company-customer relationship
Perform data validation to ensure data quality and notify appropriate business partners when quality issues arise
Research Healthcare Professional and Healthcare Organization information
Ensure customer data is uniform, complete, and accurate
Implement strategic data requirements of the organization
Other Ad Hoc analysis as needed

Bachelor s degree in Business, Information Systems, Finance, Economics or similar
Advanced Microsoft Excel skills (vlookup, PivotTables) and familiarity with Microsoft Access or other database query solutions
Experience with Customer Master or Master Data Management (MDM) solutions a plus
Ability to work in fast-paced, team-oriented, dynamic, and evolutionary environment
Strong analytical and problem-solving skills
Ability to learn and adapt to new technologies and changing processes
Excellent organizational skills and ability to prioritize
Ability to communicate effectively, orally and in writing, with employees and all other internal/external contacts
Familiarity with database systems, data structure, information process flows, and business analytics tools
Ability to take initiative and make decisions
Ability to effectively handle and lead multiple tasks/projects independently
Perform accurate and complete work, within deadlines, with or without direct supervision
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