Specialist Site IT
Job Description
R&D Partners is seeking to hire a Specialist Site IT, Associate in Tucson, AZ.
Your main responsibilities as a Specialist Site IT, Associate:
Serves as a source of technical assistance and support to the user community for data, voice, video, hardware and software.
Responds, coordinates, diagnoses, and troubleshoots calls for break/fix, software installs, moving/relocating, and equipment swaps in a timely manner; or escalates problems on behalf of the customer to the appropriate technical staff for resolution.
Electronically documents activities.
Supports and maintains effective relationships with users.
Provides and documents day-to-day technical support to employees for internal desktop systems software, hardware, data, voice, and related peripherals.
What we are looking for in a Specialist Site IT, Associate:
Associate degree required
1 year - IT experience required
Windows Troubleshooting
Help Desk / Desktop support
Basic networking knowledge
Why Choose R&D Partners?
As an employee, you have access to a comprehensive benefits package including:
Medical insurance PPO, HMO & HSA
Dental & Vision insurance
401k plan
Employee Assistance Program
Long-term disability
Weekly payroll
Expense reimbursement
Online timecard approval
R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.
R&D Partners is an equal-opportunity employer.