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Customer Experience Lab Technician

Orange County Metro Area, California

Post Date: 08/21/2017 Job ID: JN -082017-19857
Description:
The headcount is part of the Non-standard MS&T project budget and will be used to backfill a CEE engineer leading the complaints for the Handpiece products.
The current engineer leading this effort is needed to support the Handpiece cable degradation and tune failure/moisture ingress investigation and mitigation qualification.
The primary activities this backfill technician will be responsible for include:
1) Perform functional testing and root cause investigation of returned products involving optical, electronic, electro-optical, electro-mechanical, and opto-mechanical,
2) Documenting test results and providing feedback to Quality Engineers within the team, and
3) Perform quality assurance testing following established methods and procedures. The person will have a high school diploma or equivalent.

Skills:
Experience in electro-mechanical medical devices, and in-depth root cause problem solving/analysis is desired.

0-5 years of experience.

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